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GoBig Printing wants you to feel comfortable with everything we do. No question should go unanswered. If you have one that isn’t listed below, call or email us now and we’ll get you the answer right away.

Q. - Why is GoBig Printing my best option for sending direct mail?
A - GoBig Printing has state-of-the-art equipment, highly trained technicians, an incredibly user-friendly website, and affordable prices.

Q. - Can we trust you with our data / customer lists?
A - Every account is backed behind a secure wall so there is no sharing of data. We would never share or sell your data. Furthermore it would be fraudulent and we are a 25 year old company with a strong code of ethics.

Q. - How do I know my mail was actually mailed?
A - Every order gets a “Seed” planted. One goes to you and one goes to us. In addition to that, we get a postal scan of every order.

Q. - How much do you mail?
A - We mail about 4-5 million pieces per month.  Approximately 500 orders per day.

Q. - How do you handle data? I have my own lists.
A - Simply upload your “CSV” file and you will have a chance to map your headers with ours. You can store as many lists as you wish in your personal library.

Q. - I see you sell Data Now?.
A - YES. You can order from our New List Finder and FIND Motivated Sellers. Filter from over 70 choices for easy access.

Q. - I see that you work with other Real Estate Coaching Companies. How does that work?
A - Each coaching company has their very own material that they believe works the best. We store them online in their private account so their clients and or students can access and customize them. We call it "InvestorFarm"

Q. - How long does it take for my mail to go out?
A - 2-3 days.  2 for Postcards, 3 for Letters.

Q. - Do you work with absentee owner lists?
A - We work with any type of list.  All of our direct mail will automatically place the “Owners Address” in the mailing label section of the postcard or on the envelope. Also, it will place the “Property Address” on the letter or content area of the postcard.  This happens without you having to do anything complicated. AND, you can move these Variable Tokens around anywhere you wish!

Q. - Why should we trust GoBig Printing?
A - We work with about 50 companies that entrust us with their clients or students.  They send their clients to us to manage their direct mail. There are about 200,000 active users on our platform. SO, if all these companies trust us with their most valued asset (students & clients) - you can too!

Q. - What is a VIP Account?
A - Are you or your team sending out direct mail on a regular basis?  Do you have very specific marketing materials that you’d like to be able to access & customize anytime you wish without hiring a designer or waiting for a customer service rep to answer the phone?  If so, then a VIP Account with GoBig is the way to go!

Q. - What is a Web-To-Print Store?
AIf you have an Organization that needs access to your pre-created Marketing Material, then you’ve arrived at the right spot. Give your group the power to Customize Your Print & Direct Mail designs using our Smart Templates™ online via a self serving private catalog. Your users access your account by creating their own user profile. Visit InvestorFarm for more information.

Q. - What is a Smart Template™?
ADo you have a favorite marketing piece that you’d like to be able to access & customize anytime you wish without hiring a designer or waiting for a customer service rep to answer the phone?  If so, then a Smart Template™ with GoBig is the way to go!
Your Direct Mail Piece built exactly as you like it! - Then, stored online in your private account for you and only you to customize and order.

Q. - I'm having trouble uploading my list. Can you help?
ASure...  Send your list to help@gobigprinting.com and we'll upload it for you. (no charge)

Call us anytime: (760) 208-8429 or email us at: help@gobigprinting.com