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NCOA is the National Change of Address Database that is kept and managed by the USPS.

What does it mean to NCOA my mail?

If you select to have GoBig | Impact NCOA your mail, we will run your addresses against the NCOA system to identify recipients who have had a change of address and print the forwarding address on your mail.

Why would I select to NCOA my mail?

  • Accuracy -By selecting to NCOA your mail it should make your mail delivery more accurate. It is important that you continually update your contacts, but NCOA makes it easy to stay in touch with those who have recently moved.

  • Removal of Or Current Resident- By selecting to NCOA your mail, we can remove "or current resident" from the mailing block since we have already verified the recipient's name with the post office.

What else do I need to know?

If an address is adjusted on your mailing and forwarded to a new address, we do not update that address in your mailing list per USPS Privacy Regulations.

NCOA does not mean no returns. There are many reasons why mail is returned - so while this does improve accuracy, it does not mean that you will not receive returned pieces.